How Does Cryostork® Work?

The first step of the process is to contact both the current clinic and the receiving clinic to notify them of the shipment and confirm paperwork. Cryoport will then be happy to coordinate with both clinics to confirm shipping and receiving dates. Next, you can start the order process either online or over the phone with us. Cryoport works directly with you to handle all the necessary logistics. Once the paperwork, dates and order are confirmed, we will deliver our scientifically engineered shipper to your current clinic pre-labeled and ready to be loaded. Your current clinic will prepare the material being shipped and either the clinic or Cryoport can arrange for the pickup at the origination clinic. Upon pick up, our customer service team will be tracking your shipment as it makes its way to the destination clinic as quickly and safely as possible. No matter where your shipments needs to go, Cryoport will help you navigate the entire process from shipping logistics to customs paperwork. We make it our top priority to give you peace of mind during this process so you can focus on your family.

What our clients are saying

“Thanks for making our shipment happen on short notice and for making this a stress free and easy transaction.”

- Shannon B., 2/8/18

“Just thankful for such a professional and stress free experience, which is valued because this is such a stressful situation.”

- Christina M., 3/1/18

“As a practitioners office and shipping coordinator I love you guys. This is very easy for us and I appreciate working with you!”

- Jennifer A., 2/19/18

“We are very happy to have the Cryoport service domestically and internationally.”

- Lily G., 8/4/17

“I don’t have much to say other than the service was top notch. I would highly recommend their services.”

- Jess R., 6/16/17