*Quality by Design definition: Quality by design (QbD) is a concept first outlined by well-known quality expert Joseph M. Juran who believed that quality could be planned, and that most quality crises and problems relate to the way in which quality was planned in the first place.

Science

Cryoport Express® shippers

Our Cryoport Express® shippers are more than just shipping containers, they are scientifically engineered logistics tools built to ensure your precious materials are transported safely and securely. Our lightweight shippers feature a combination of advanced packaging, cryogenics and high-vacuum technology. The inner chamber is surrounded by a high-surface, low-density open cell plastic foam that allows for hold times for up to 10 days. Our equipment is designed to minimize the risk of the transit process and any outside influences during your move.

Quality By Design Practices

Cryoport truly stands alone in the industry with our continuous improvement of our products and processes by executing advantageous Quality by Design (QbD) practices in support of our logistics solutions.

Our exclusive Cryoport Express® shippers are not only validated using the traditional approach but they are qualified through a comprehensive Quality by Design model. Our model is based off a Holding Time Variation study that defines characteristics that can impact the performance of a shipper. By using current scientific technology and methodologies, we have developed models to dynamically predict the impact of multiple factors on holding time for Cryoport products. As data is collected and evaluated in real time, Cryoport can modify the impact of external events on anticipated hold time.

Cryoport also diligently qualifies each shipper from our dewar fleet prior to leaving our facility and upon its return. Each individual shipper has its own unit level historical performance record and data collection that defines the quality and functional state. If a shipper does not meet the criteria Cryoport has set forth in their processes, it will be removed from service.

Logistics

Active Monitoring of Shipments

Cryoport’s industry-leading SmartpakII™ Condition Monitoring System is configured to provide visibility to our team for both the conditions and location of your valuable IVF materials throughout the entire shipment process. The Smartpak II™ monitors and measures: location, pressure, orientation, temperature, tampering, shock and humidity—making it the most powerful condition monitoring system in the industry.

24/7/365 Customer Support

Cryoport’s 24/7/365 customer service team proactively monitors each shipment with our SmartPakII™ technology, allowing for intervention when necessary. Our experienced team understand just how precious your shipment is and will be with you every step of the way.

Certainty

Cryoport has transported over 200,000 shipments, works closely with 62% of clinics in the United States and has over 8 years’ experience of IVF shipping. We have also been recently selected by both Novartis and Kite Pharma to support the cryogenic logistics for the commercial launch of their first-ever, FDA-approved CAR-T therapies.

What our clients are saying

“I would like to personally thank each and every person involved with the transport of this soon to be baby! Thank you all for helping make dreams come true.”

- Natalie G., 6/22/17

“I don’t have much to say other than the service was top notch. I would highly recommend their services.”

- Jess R., 6/16/17

“I’m just so thankful for your service and grateful for what you guys do. Without your service I would not be able to pursue my dream of having another child. Thank you so much to Eduard and his crew!”

- Nancy P., 7/31/17

“I have been working with Cryoport for a few years now and have nothing but good to say. I refer all my patients here when they are looking for tank rental/logistic solutions.”

- Michael V., 5/24/17

“We are very happy to have the Cryoport service domestically and internationally.”

- Lily G., 8/4/17